Communicating Values from the Top

Cathy Engelbert, CEO, Deloitte LLP

Cathy Engelbert, CEO of Deloitte LLP, discusses the importance of communicating an ethical tone from the top – and how recruitment and professional development play a part in building a culture of integrity. She also discusses how ethics and strategy are interwoven.

Teaching Notes

Use the following prompts to facilitate a guided discussion on this installment of Walking the Talk: Insights on Putting Ethics into Practice.

Why is it important to consistently reinforce ethical training in employees? How is this method effective in building ethical behavior?

Why is tone at the top so important to professional development?

What does Engelbert mean by short-term versus longer-term views? Describe an example of linking ethics and strategy.

What obstacles do you see to Engelbert’s suggestion to combine ethics and strategy? How would you overcome those obstacles in your own organization?

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