The Three Pillars of Culture

Susan Ochs, Senior Fellow and Founder of the Better Banking Project, New America Foundation

 

 

 

Susan Ochs describes her take on organizational behavior, culture, and how to affect employee mindsets. From her extensive research and experience in the corporate world, she posits that the mental models and assumptions of employees have a crucial yet often overlooked role in culture management.

 
 
 

Related Content

Inside the Mind of a Whistleblower

Inside the Mind of a Whistleblower

What is it like to blow the whistle on a multimillion-dollar Ponzi scheme? We asked Scott Noble to walk us through his experience as a whistleblower in a financial fraud case that led to the conviction and incarceration of his business associate, the owner of Samex Capital, Keenan Hauke. Scott stressed the importance of being proactive, finding moral clarity, and seeking allies to support your effort to do the right thing.